Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, drop off’ appointments are available. A ‘drop off’ means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off’ sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, she will give you a call to go over the diagnosis and to give you discharge instructions.

Payment Policy

We require full payment at the time that services are rendered.  For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.  We also offer CareCredit® payment plans.

For more information on CareCredit Client Payment Plans, visit their website.

Patient Arrival Policy

For your protection, and that of others, we request that all dogs be on a leash and properly controlled while in the waiting area or exam rooms.

For cats we request an appropriate  carrier or  leash.